Things to Know About Beaches Resorts
Frequently Asked Questions:
We accept requests for adjoining rooms and will always do our best to accommodate you. However we cannot guarantee that adjoining rooms will be available. Requests can be made on the comments section at the end of the online booking process.
We recommend that you bring enough diapers to last the entire vacation. However, should you run out, diapers are available for sale at the resort's giftshop for an additional cost.
We highly recommend that you bring enough formula to last the entire vacation. However, should you run out, our giftshops stock a few varieties of baby formula which are available for purchase.
Once your booking has been completed, send an email to email@example.com with your booking number in the subject line. A representative will assist you, provide you with alternative menus and liaise with the resort on your behalf. Arrangements can be made for you to speak with the Head Chef upon arrival.
Strollers rentals are available at all our resorts. Please contact the Kids Club at the resort for details.
Our Kids Club provides certified nannies free of charge during operation hours. We have facilities for kids of all ages, from infants to teens. If you need the services os a nannie after the camp closes, arrangement can be made at the resort for an additional hourly cost.
We highly recommend that you purchase trip insurance. For only $109 per adult and $79 per child (price varies slightly according to season), you can purchase a comprehensive travel protection plan which protects against cancellation penalties if the trip is cancelled for any reason prior to departure. Plus, it also covers trip interruption, baggage, medical expenses and other problems that may occur after departure. Trip insurance is offered by a third party but can be purchased online on the last step of the booking engine. Price will will be added to the total vacation price.
Pirates island height requirement: 42 inches (about 1 meter) tall for all children using water slides.
Yes, baby cribs can be placed in your room upon request. If you're booking online, just add it as a comment.
Shorts or jeans, t-shirts or polo shirts. Swimwear must be covered. Shirts and footwear required.
Dress pants or jeans for men, long or short sleeve dress shirts (with or without collar). Dress shoes or elegant sandals. No shorts, t-shirts, sleeveless shirts or sneakers.
Yes. Tokens can be purchased at the Front Desk for use on washing machines.
Visas are not required from U.S. citizens by any of the countries where our resorts are located. However, effective January 23rd, 2007, all U.S. citizens returning from the Caribbean must have a valid U.S. passport in order to re-enter the U.S. For assistance with getting a new passport, or renewing, check out our Passport Information page. For citizens of other countries, please contact the airline you are traveling for information on entry / visa requirements.
110 volts, 50 cycles in Jamaica; 110 volts, 60 cycles in Antigua; 220 volts, 50 cycles in St. Lucia; and 120 volts, 60 cycles in the Bahamas. But don't worry - we provide 110 volts outlets in every room so plugging your electrical items will not be a problem. Please note that hairdryers are provided in every room, so you may leave that out of your packing list.
Reservations for dining (most restaurants don't require reservations) can only be made once you arrive at the resort. However, reservations for many extras (such as spa treatments, private candlelight dinners, scuba courses, tours, etc.) can be be made online. Please visit our Online Event Scheduler for details.
There is a Registered Nurse on the premises at every Beaches resort with daily office hours. Her services are complimentary but there is a charge for medication and/or Doctor consultations should these be necessary.
Since all our resorts have water filtration plants on property, drinking the water in your room is perfectly safe. Bottled water is included in most rooms categories.
Vaccinations are not necessary to any of the Caribbean countries where our resorts are located. However, we suggest that you speak to your doctor for more information.
Since everything is included and tipping is simply not allowed, you will not need any cash while on property. Our front desks will accept most major credit cards (MC, VISA and AMEX). We also accept traveler's checks. Upon check in, all guests will be asked to tender a credit card to activate their room folio. The purchase of optional services from the resort outlets will be done by signing all charges to the guest's room folio. Cash is not accepted at any of the revenue outlets.
However, if you are planning to travel off property for shopping and such, we recommend bring some cash along as some vendors do not accept credit cards or travelers checks. There are exchange bureaus at every Sandals Resort. All of the islands accept US dollars, but please note that you may receive change in the local currency. Additionally, you may want to carry small bills to tip luggage attendants at the airport and airport transfer drivers outside of the resort.
Yes, beach towels are provided at no cost by the resort.
Your all-inclusive package includes roundtrip airport transfers and arrangements are made by Beaches - no action on your part is required. Immediately outside of customs at the airport, you will find a Beaches or Sandals Desk. A representative will lead you to an air-conditioned shuttle bus that will take you to the resort. Please note that transfers are to/from Sangster International Airport (Montego Bay) in Jamaica and from Providenciales International Airport in Turks and Caicos.
Car seats are not required to travel to the resorts but they can be requested and one will be provided if available. Once your booking has been completed, send an email to firstname.lastname@example.org with your booking number in the subject line. A representative will assist you.
The presence of a bar at the very top of the Sandals site indicates that you have been referred to Sandals by a recognized travel partner (co-branded). If for ANY reason you'd like to remove it, simply click on the link below:
All resorts require guest to complete and sign registration card at check-in, and provide a credit card imprint or cash deposit for incidental charges.